Return Policy

Terms Of Sale and Refund Policy

Complete terms of purchase are provided at checkout. By agreeing to the terms and conditions you agree that you understand that the products purchased, whether consumable or topical, contain CBD (cannabidiol) from hemp oil. Our manufacturing facilities are registered with the FDA and our products are manufactured according to FDA guidelines for cGMP standards for dietary supplements. As these products have not been evaluated by the FDA, we make no claims as to any benefits from our products. If you decide to purchase our products, you do so based upon your own opinions as to any benefits these products may provide. All products carry a 7-day customer satisfaction guarantee. If you are not satisfied with any of these products, simply return the unused portion of the product. To complete your return, we require a receipt or proof of purchase or your confirmation number and then contact us at info@elixinol.com to issue a return code before shipping your item.

 

Damage Due to Freight or Shipping

All of our products are tested for quality, and all shipments are carefully inspected before leaving our warehouse. Upon delivery of your order, please check product carefully to ensure it has not been damaged during shipping. All claims for damaged product must be made within 3-5 business days (special circumstances may apply). Please contact us and provide detailed information for any product damaged during shipping within that time. Please include a full description of the damages to the product. If you need to exchange it for the same item, send us an email at info@elixinol.com with documentation of damage or defect. Upon approval confirmation we will send you a new replacement product.